Sales training methods
MYSTERY SHOPPING & CALLING
Before, during or after the sales training
Carefully selected mystery shoppers experience your sales processe through their eyes – during and after the training sessions – in real customer situations on the phone or directly on site.
To ensure that the results actually reflect reality, we work with neutral partners – always undercover, of course, so that no one notices anything.
The purchasing situations are then evaluated according to a previously defined set of criterias. This results in possible options for action and development potential.
Your advantage: One contact person, real situations, neutral evaluations.
«Sustainability is a major concern for us as a company, also in the training of our employees. That is why we have been working with Daniel Enz as a sales trainer for years. The very good results of the mystery shopping confirm his excellent work with our teams. In addition, our employees look forward to the training days and mention this explicitly in the employee surveys.»
